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time warner cable retail transformation Scaling from 30 stores per year to 300+ in a complete retail tech evolution. The monster that lurks Success outpaces infrastructure. A concept proves itself—then breaks everything it touches when it scales too fast. Stores get skipped. Systems get sloppy. The customer sees the cracks. The challenge Scale. Fast. Time … Read more
Leapfrog rollout 500 self-service kiosks deployed across the U.S. in a single day. The monster that lurks Scale without control. A rollout this large has a risk of descending into tech chaos. Mismatched versions, human error, broken QA loops, and endless rework. One missed step becomes hundreds. That’s the monster that could become unleashed. The … Read more
xumo rollout Nationwide retail launch for XUMO streaming — 644 stores in 20 business days. The monster that lurks Speed without structure. Tight timelines and live-store installs can quickly spiral into missed windows, poor communication, and customer disruption. One bad location, and the rollout cracks. The challenge How to not lose a trusted partner in … Read more
Through the years. 2007 Assisted in launch of catalog. 2007 Virtual Sales Catalog eCommerce Platform and Site Creation Expanded Virtual Sales Catalog into a full scale eCommerce platform utilized by hundreds of dealers. 2012 Sitewide Redesign Introduction of a more thoughtful user experience through a sitewide overhaul. 2016 Adaptive integration Allowed customers to watch the … Read more
