xumo rollout

Nationwide retail launch for XUMO streaming — 644 stores in 20 business days.

The monster that lurks

Speed without structure.

Tight timelines and live-store installs can quickly spiral into missed windows, poor communication, and customer disruption. One bad location, and the rollout cracks.

The challenge

How to not lose a trusted partner in 10 days.

Charter had 10 business days to stand up a national rollout process—during open hours. No downtime. No closed doors. Just pure pressure.

The approach

We went full ops mode:

  • Built a custom rollout framework overnight
  • Executed a rapid-fire dress rehearsal
  • Trained & deployed field teams across the country
  • Worked entirely during business hours—without disruption

The solve

Each install moved with surgical speed—arrive, deploy, test, vanish.
Zero customer impact. Zero brand inconsistency.

Every screen activated, every system online, every moment accounted for.

The stats

644 stores, 20 business days

No after-hours labor, no lost sales
Full deployment during operating hours

Monster neutralized: No breakdowns. No fallout. Just control.

Download our Digital Transformation Whitepaper